Privacy Policy

Privacy Policy

Erelisbon privacy policy is updated accordingly to the new General Data Protection Regulation (GDPR).


Erelisbon is not responsible for the content referenced on websites on its corporate website pages for informational purposes and assumes no liability for any termination or modification of the activities of such websites, for any claims or disputes directly or indirectly related to the contents of such websites or for any damages that may thereby result.

Privacy note

Data privacy is extremely important for Erelisbon and we want to be open and transparent with our processing of your personal data. We therefore have a policy setting out how your personal data will be processed and protected. The personal data collected through the website are processed in accordance with General Data Privacy Regulation (GDPR) EU 679/2016.

Access to your data

We never pass on, sell or swap your data for marketing purposes to third parties outside Erelisbon. Erelisbon will only act as the personal data processor and processes the personal data on our behalf. Data that is forwarded to third parties, is only used to provide you with our services.

All personal information you provide us or that we obtain will be handled by Erelisbon as responsible for the personal information. The personal information you provide can be used to ensure communication and deliveries to you and for the credit assessment. You have the right to inspect the information held about you. You always have the right to request Erelisbon to delete or correct the information held about you.

For every specific processing of personal data we collect from you we will inform you whether the provision of personal data is statutory or required to enter a contract and whether it is an obligation to provide the personal data and possible consequences if you choose not to.

Your rights

right to access: You have the right to request information about the personal data we hold on you at any time. You can contact Erelisbon that will provide you with your personal data via e-mail.

    • right to portability: Whenever Erelisbon process your personal data by automated means based on your consent or based on an agreement you have the right to get a copy of your data transferred to you or to another party. This only includes the personal data you have submitted to us.

    • right to rectification: You have the right to request rectification of your personal data if they are incorrect, including the right to have incomplete personal data completed. If you have a Erelisbon account you can edit your personal data in your account pages.

    • right to erasure: Your right to object to processing based on legitimate interest: You have the right to object the processing of your personal data that is based on Erelisbon legitimate interest. Erelisbon will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims. Your right to object to direct marketing: You have the right to object to direct marketing, including profiling analysis made for direct marketing purposes. You can opt out from direct marketing by the following means by following the instruction in each marketing mails and by editing the settings of your Erelisbon account. You have the right to erase any personal data processed by Erelisbon at any time except for the following situations:

      • you have an ongoing matter with Customer Service;

      • you have an open order which has not yet been shipped or partially shipped;

      • you have an unsettled debt with Erelisbon, regardless of the payment method;

      • if you have made any purchase, we will keep your personal data in connection to your transaction for book keeping rules.

    • right to restriction: You have the right to request that Erelisbon restricts the process of your personal data under the following circumstances:

      • if you are an object to a processing based Erelisbon legitimate interest, Erelisbon shall restrict all processing of such data pending the verification of the legitimate interest.

      • if you have claim that your personal data is incorrect, Erelisbon must restrict all processing of such data pending the verification of the accuracy of the personal data.

      • if the processing is unlawful you can oppose the erasure of personal data and instead request the restriction of the use of your personal data instead.

      • if Erelisbon no longer needs the personal data but it is required for you to make of defending legal claims.

    • right to complain with a supervisory authority: If you consider that Erelisbon is processing your personal data in an incorrect way you can contact us. You also have the right to turn in a complaint to a supervisory authority.

      Exercise your rights

      We take data protection very seriously and therefore we have dedicated customer service personnel who handles your requests in relation to your rights stated above. You can always reach them at

      controller of your personal data

      Erelisbon is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law. Squarespace is the processor of Erelisbon Controlled Data. 

      Data controller

      The Data Controller and Privacy Manager is Constança Firmino, e-mail: If you want to delete your information please send an email to

      Updates to our privacy notice

      We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website. We will communicate any material changes to the Privacy Notice, for example the purpose of why we use your personal data, the identity of the Controller or your rights.

      Cookies policy

    • introduction, scope and object

      This document explains the Cookie Policy of the Website and the purchase of products made by its users.

      Before browsing and using the website, please read the General Conditions of Use, the Privacy Policy and the Cookie Policy carefully. If you have any questions regarding the use of this website, please contact Erelisbon via email

      Access, browsing and orders made through the website entails the acceptance of the Cookie Policy which is explained below.

      ERE reserves the right to change this Cookie Policy without prior notice. Changes are published in the Cookie Policy area of


    • what are cookies and how are they used?

      Cookies are small text files downloaded and stored on the smartphone, tablet, computer, or any other data storage device with an operating system and Internet access, when using a Browser. The text files contain information on user and browsing preferences, but do not include personal data.

      Cookies are essential for the user to access content and services. They are used to store user preferences (in terms of interests and preferences), which allows for faster and more efficient browsing. They do not damage the user's equipment and the fact that they are active allows identifying and resolving possible browsing errors that may occur.

      Enabling the use of cookies while browsing our site is completely voluntary. The user can opt to accept or decline cookies. Most browsers accept cookies automatically, but the user can change the browser configuration to disable cookies. Please be advised that if cookies are disabled, browsing our site may not be optimal and some features may stop working.


      information collected

      Erelisbon may collect the following information:

      • Name;

      • Contact information, including email address;

      • Demographic information, such as zip code, preferences and interests;

      • Other information that may be relevant for searches and/or customer offers.

      To learn about the information ERE collects, see below the list of cookies.


      what does Erelisbon do with the information collected?

      ERELISBON and its subcontractors or partners are the entities that may have access to and use the information collected by cookies during 30 days. No personally identifiable information is stored, as cookies are not used for direct advertising according to user preferences, nor for other advertising purposes (our own or third parties).


      use of cookies

      The user may, at any time, access the browser configuration options and disable part or all of the cookies on this website. Blocking cookies may affect user experience. Click here for more information about enabling, disabling, blocking, or unblocking cookies.


      type of cookies

      Please be advised that there are two types of cookies in our website ( session cookies and persistent cookies. Session cookies are temporary cookies that are active when the user is browsing the website. These cookies are automatically deleted from the device when the user logs out of the browser. Persistent cookies are cookies that are stored on the browser of the device until the user manually deletes them or until they expire. These enable user identification on the next visit to the site.


      type of cookies and their purpose

      Essential Cookies allow the user to browse the website and use features such as access to the secure areas of the site, as well as the personal area. Without these cookies the website’s features do not work properly.

      Anonymous Analytical Cookies allow Erelisbon to obtain aggregated data for statistical analysis and site improvement.

      Functional Cookies allow for easy and personalised browsing by saving user preferences of the site.

      Third party cookies are used because Erelisbon uses third party components. Thus, there are cookies from other entities such as YouTube, Meta, Twitter, Google Analytics, among others, that use cookies that are different from the cookies managed by Erelisbon.

      Session Cookies can be temporary or persistent. Temporary session cookies are used to collect data during browsing and remain in the device until the user leaves the site. These cookies are deleted when the user closes the browser window. Persistent cookies remain in the device. They are essential for analysis and for the site to adapt to user preferences and interests.

      Advertising Cookies are used for targeted advertising according to user preferences and browsing habits.


      list of cookies

      See the list of cookies and the information they keep when the user browses this website:

      ·      CART


      ·      Commerce-checkout-state

      ·      Crumb

      ·      hasCart

      ·      Bloqueado

      ·      PHPSESSID

      ·      RecentRedirect

      ·      siteUserCrumb

      ·      SiteUserInfo

      ·      SiteUserSecureAuthToken

      ·      squarespace-announcement-bar

      ·      squarespace-likes

      ·      squarespace-popup-overlay

      ·      ss_sd

      ·      Teste

      ·      ss_cid

      ·      ss_cookieAllowed

      ·      ss_cpvisit

      ·      ss_cvisit

      ·      ss_cvr

      ·      ss_cvt


      cookies collected by third parties

  • Please refer to the list of cookies collected by third parties when browsing our site without being logged into one of the entities and the information they keep from all users when browsing this website.

    Please refer to the list of cookies collected by third parties when logged in with one of the entities and the information they keep from all users when browsing this website.


    more information

    For more information about cookies and their use, please refer to the following links, some which are in english and some in portuguese:

Product certification

All Erelisbon pieces are hallmarked for authenticity and certified by the INCM.

All pieces are made in Portugal, with silver sterling 925, silver 925 with gold plated, 19.2 ct gold or 18ct gold. Erelisbon pieces are certified by INCM - Imprensa Nacional - Casa da Moeda, S.A. INCM provide this assurance by checking the legal touch (precious metal per thousand contained in an alloy) and the application of contrast with the responsibility mark, manufacturer or equivalent.

Please check here the legal trademarks of portuguese INCM here.

All articles are legally marked, when applicable;

  • All pieces are made of 925 silver, unless otherwise stated;

  • The buyer may, in case of doubt as to the authenticity of the trademarks, use, for verification purposes, the services of the Contrastarias;

  • The site is managed by Constança Firmino. with vat number 248441590 , CAE 47910, jewelry retailer number website T9495;

  • At Banco de Portugal, you can access information on daily prices for gold, silver, platinum and palladium: and here at AORP website

Any doubt please contact us at