Certification and Care
With proper care, your jewels will retain its beauty and character but please pay attention:
Silver sterling 925 can tarnish – it’s normal that the gold-plated pieces lose their color. If they are exposed to salt air and products containing sulfur, such as rubber bands and some papers, this process will be quicker.
Avoid exposing gold plated jewelry to household products, make-up, perfumes, hairspray, body oils, water and others which will quickly cause gold to discolor.
Please avoid humidity or heat as this may cause tarnishing.
Our sterling silver jewelry have a rhodium plated bat to protect the sterling 925 from exposure and helps reduce long-term tarnishing.
Jewelry storage is important as well. Between wearing them, we recommend that you place it in a suitably lined box or pouch, as the one we offer. Don't leave it in a humid room.
Frequently clean your Erelisbon pieces with a clean and soft tissue. You can also use a mild washing up liquid with warm water and a soft toothbrush, then rinse with clean water and pat dry with a soft cloth. This way you´re pieces will shine more and more.
And please don't forget sometimes your skin pH can intensify the changes in gold plated jewelry.
Silver and gold plated services are available. If you wish to have your jewelry polished, please contact our customer service at firstname.lastname@example.org .
All Erelisbon pieces are hallmarked for authenticity and certified by the INCM.
All pieces are made in Portugal, with silver sterling 925, silver 925 with gold plated, 19.2 ct gold or 18ct gold. Erelisbon pieces are certified by INCM - Imprensa Nacional - Casa da Moeda, S.A. INCM provide this assurance by checking the legal touch (precious metal per thousand contained in an alloy) and the application of contrast with the responsibility mark, manufacturer or equivalent.
Please check here the legal trademarks of portuguese INCM here.
All articles are legally marked, when applicable;
All pieces are made of 925 silver, unless otherwise stated;
The buyer may, in case of doubt as to the authenticity of the trademarks, use, for verification purposes, the services of the Contrastarias;
The site is managed by Constança Firmino. with vat number 248441590 , CAE 47910, jewelry retailer number website T9495;
Any doubt please contact us at email@example.com.